Last updated: December 2024

1. Introduction

RPM Trading ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rpmtrading.co.uk and purchase our products.

2. Information We Collect

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number)
Payment information (processed securely via Stripe or cryptocurrency)
Order details and transaction history
Communications you send to us

We automatically collect certain information when you visit our website:

IP address and browser type
Pages viewed and time spent on site
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send you order confirmations and updates
Provide customer support
Send product updates and important notices
Improve our website and services
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

Payment processors (Stripe) to process transactions
Email service providers to send transactional emails
Legal authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under GDPR and UK data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability

To exercise these rights, please contact us at info@rpmtrading.co.uk.

7. Cookies

Our website uses cookies to enhance your experience. These include essential cookies for site functionality and analytics cookies to help us understand how visitors use our site. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@rpmtrading.co.uk